Mobile etiquette has a very long way to go
It’s ridiculously easy to keep in touch these days, wherever you are and whatever you’re doing. But is it always appropriate to be at the beck and call of your mobile? What about when you’re travelling, in a meeting, in public, having a well-earned day off or on holiday?
On one hand mobile devices are brilliant. You need never feel out of touch, bored and lonely again. On the other hand there are limits… or there should be!
It’s illegal to use a mobile phone while driving, which makes sense. It’s quite remarkably stupid but it happens all the time nevertheless. Is it illegal to use a mobile when on a bicycle? No idea, but it’s certainly life-threatening. What about when you’re on a train or bus? It’s legal but extremely annoying for your fellow passengers to have to endure you bellowing into your device, especially since they’re stuck with it, unable to avoid your half of the conversation. Now the London the tube network has gone all wifi, innocent travellers also face being menaced by inconsiderate mobile users underground. There’s no escape.
Then there are the times when you’re deep in conversation. Your phone might ring in the middle of a business meeting, when answering is just downright rude. In the middle of a personal conversation, when a good friend is about to confess their deepest fears, it’s even less appropriate to break off and chat about your new hairstyle or Seagulls’ latest win with someone else. But plenty of us do it all the same, without a second thought.
Mobile etiquette clearly has some way to go. If you’ve ever almost died being run down by a cyclist deep in phone conversation on the move, you’re probably on the cusp of rebellion. If you’ve had a meal out ruined by some twat on the next table arranging their lives for hours on end over the airwaves, the same goes. If you’ve spent an extra half hour in a queue because someone’s too busy wittering on to get their act together, you’ll be just about ready to join the mobile etiquette revolution. And if you’ve had a visit to the cinema ruined by selfish idiots phoning each other every five seconds, you’ll be on the verge of murder.
If you’re having a day off or on holiday, you’ll never be able to relax properly if you’re still taking customer calls. Is it OK to leave the dratted thing at home? People seem to expect business owners to be on call 24/7/365 which is ridiculous, really bad for health and happiness.
There’s one easy way to make sure you mind your manners when you’re out and about on business and keep your sanity while you’re at it. Get a call answering service like mine on the case and you’ll be able to give your customers, prospects, suppliers and business partners the benefit of your full attention rather than driving them nuts with interruptions. If that sounds like your style, walk this way and check out my call answering service in detail before someone important to your business decides enough is enough.